Personal Data Protection

mygkk Privacy Policy

Your personal information is kept secure at mygkk. This page explains in detail our policies on data collection, storage, and use.

Last updated: 29 October 2026

1

Introduction and Commitment

mygkk is an online casino platform for players in Myanmar, combining football betting, live casino, and slots games. We take players' privacy seriously, and this policy clearly explains how your data is collected, stored, and used.

This privacy policy covers the mygkk website, mobile services, and all related services. By continuing to use our services, you are considered to have accepted the terms of this policy. If you do not agree with the policy, you should not use our services.

Important notice: This policy takes effect from 29 October 2026. When the policy is updated, we will announce it on the website and notify players accordingly.
2

Types of Personal Data Collected

mygkk collects the following types of information in order to provide its services and create a quality online casino experience—

Registration Data

  • Name, date of birth (for age verification)
  • Email address
  • Phone number
  • Account login information

Financial Data

  • Deposit / withdrawal records
  • Payment methods (KBZPay, Wave Money, AYA Pay, CB Pay)
  • Transaction records

Gaming Data

  • Game history and betting records
  • Bonus and promotion usage
  • Gaming session and activity patterns

Technical Data

  • IP address and device ID
  • Browser type and device information
  • Service usage log files
  • Cookies and web beacon data
3

Purposes of Personal Data Use

mygkk uses the personal data collected from players only for the following legitimate purposes—

3.1 Account Management and Service Support

Your data is used to create and verify your account, process payments, and provide 24/7 Live Chat support.

3.2 Security and Fraud Prevention

Data is used to protect accounts from unauthorized access, prevent payment fraud, and ensure the financial security of players. All your data is transmitted securely via SSL encryption.

3.3 Responsible Gaming

Data is used to monitor players' gaming patterns and support the responsible gaming program to help prevent gambling-related harm.

3.4 Legal and Regulatory Compliance

Data is retained to maintain records in accordance with Know Your Customer (KYC) requirements and financial regulations.

3.5 Service Improvement

To improve games, promotions, and services based on player preferences, and to carry out data analysis that supports decision-making.

4

Data Sharing with Third Parties

mygkk does not sell or rent players' personal data to third parties, and shares it only in the following limited circumstances—

Situations Where Data May Be Shared

  • Banks and payment services that process payments (KBZPay, Wave Money, AYA Pay, CB Pay)
  • Software game providers — game records only
  • Authorized regulatory bodies
  • When a court order or official legal request is received
  • Confidentiality-bound partners working with mygkk to expand its services

Situations Where Data Will Not Be Shared

  • With advertising companies for marketing purposes
  • With third-party product vendors
  • Sale to any company without the player's prior consent
  • With social media companies for external advertising revenue
Third-party service providers are permitted to handle your data in accordance with mygkk's policies and security standards. They are not allowed to use the data for their own purposes.
5

Data Retention and Deletion

Retention Period

mygkk retains players' personal data for as long as the account remains active. After an account is closed, records may be kept for a set period to ensure legal compliance. Financial records are retained for a minimum of 5 years.

Requesting Data Deletion

Once the legally required retention period has passed, players may request deletion of their personal data by contacting [email protected]. Requests will be processed where they are legally compliant, and the player will be notified within the request period.

Data Security

Data stored on mygkk's servers is protected with SSL encryption and strong security protocols. Access to data is restricted to authorized staff only and is fully logged.

6

Cookies and Tracking Technologies

The mygkk website uses cookies and similar technologies to provide a better gaming experience and to improve its services—

Essential Cookies

These cookies are essential for the website to function properly. They are used to maintain login sessions, prevent items added to the cart from being lost, and to support security functions.

Performance Cookies

These help us analyse how players use the website so we can improve our services. All data collected by these cookies is completely anonymous.

Restricting Cookies

You can disable cookies in your browser settings. However, if essential cookies are disabled, some website functions may not work correctly and you may have trouble accessing your player account.

7

Players' Data Rights

As a mygkk player, you have the following rights regarding your personal data—

Right to Access Data

You have the right to request a copy of the data mygkk holds about you. You can make this request by contacting [email protected].

Right to Correct Data

If any of your personal information is inaccurate, you can request a correction. Some data can also be updated directly through your account settings.

Right to Request Data Deletion

Where permitted by law, you can request that your data be deleted. Please note that financial and legal records must be retained as required by law, so there may be cases where deletion is not possible.

Right to Restrict Data Processing

You can request that we stop processing data that is not necessary for our core services. Such requests will be reviewed for legal compliance before being carried out.

Contact us: For all data-related matters, reach us at [email protected]. You can also get in touch via 24/7 Live Chat.
8

Age 21+ Protection Policy

mygkk services are intended for adults aged 21 and over only. We do not knowingly collect personal information from minors in any way.

Age Verification

Date of birth is collected during registration and services are only provided to those who are 21 or older. If we detect that an underage person has accessed the site, that account will be closed immediately and the related data will be deleted.

9

Policy Changes

Update Notifications

mygkk may update this Privacy Policy from time to time in line with service improvements and changes in laws and regulations. For any significant changes, we will announce them in advance on the website and notify registered players by email.

Continued Use = Agreement

Continuing to use mygkk services after a policy update is considered acceptance of the revised policy. If you do not agree, you may contact [email protected] to request that your account be closed.

What You Should Know About Personal Data Protection

mygkk processes players' payment method data (KBZPay, Wave Money, AYA Pay, CB Pay) during transactions. That data is protected with SSL encryption and stored only for payment records and legally required checks. Payment data is never shared with any third party without authorisation.

No. mygkk does not sell or rent players' personal data to any third party for advertising purposes. Data sharing is limited strictly to cases required for legal compliance and service providers (such as payment services).

All connections to the mygkk website and services are protected with HTTPS/SSL encryption, so data passing between your browser and the mygkk server cannot be intercepted. Data is also stored on the server in encrypted form.

To find out what data mygkk holds about you, contact [email protected]. You can also reach us via 24/7 Live Chat. Once your identity as the account holder is verified, your records will be sent to you.

After an account is closed, mygkk may retain financial and related records for a set period to meet legal compliance requirements. Once that period ends, you can request deletion of your data and mygkk will act in accordance with applicable law.

Some cookies (performance-related ones) can be disabled, but cookies required for login session management and security functions must remain enabled for the site to work properly. You can still have a good gaming experience with performance cookies off, though some service improvements may be limited.

If mygkk becomes aware of a data security breach affecting players' data, we will notify affected players via their registered email and take immediate steps to prevent further harm.